Wonder why Digital Transformation projects fail ?
Most organizations and individual like there is some new trend in the technology and we should implement too.
Business function tries to find the problem which can be solved using the technology. thus business case prepared and project got approvals.
Enthusiastic team form across functions to support successful implementation with the help of capable vendors.
Still after go live it comes out the benefit is not coming as expected. So where is the Gap.
Is It technology ,People, Process ?
People and Process plays significant role is such Transformation project success or failure, but how 🤔
in most of the cases management misses to understand psychological impact of change on the people.
such projects create job security fear in employees. sometime it gives them the inferiority complex too. such demotivated employee tries to derail the project.
in other cases organization tries to automate as is business practice rather than shifting to best practice. in order to address as is process customization become so evident and later become the root cause of project failure.
So to make Digital Transformation project successful it is strongly recommended that organization should first focus on business process and shift to best practice, post that ensure people's possible concerns.
Best practices, Best People and Best Technology will always Give the Best output of any #digitaltransformation project

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